Innovative Product Engineering for Improved Performance of Employee Benefits Enrollment System
The Current Scenario
An employee benefits enrollment platform centralizes and automates the management of employee benefits, improving efficiency and streamlining administration. Benefits enrollment is a critical aspect of the employer-employee relationship, ensuring individuals have access to essential healthcare and related financial resources.
With no access to an advanced employee benefits enrollment platform, organizations face various challenges such as:
- Manual data entry errors
- Burdened HR teams
- Disorganized benefits management
- Complicated open enrollment
- Security and compliance risks
Strategic Product Engineering of Customizable B2B Benefits Enrollment Platform
A leading employee benefits administration and enrollment company chose Harbinger to build and deploy a secure, highly customizable, and flexible SaaS-based B2B enrollment system. We managed the entire product lifecycle as a dedicated ODC, offering strategic end-to-end product engineering expertise.
We developed a self-service EDI management system for one-click data exchange, and HITRUST-compliant security framework to meet stringent industry standards. With our strategic technology consulting and deep domain expertise, we helped optimize the platform’s performance, drive technology transformation, and foster digital innovation.
What was the Impact?
Our client rolled out a state-of-the-art cloud-deployed employee benefits enrollment platform. This scalable platform serves 100+ enterprises and 100,000+ users, ensuring seamless benefits enrollment.
Below are the key benefits provided by the platform:
- Zero downtime during peak enrollment
- Reduced service delivery costs
- Easy expansion into newer markets
- Digitized employee benefits enrollment process
