Technology

Technology

Maheshkumar Kharade, AGM – Technology, Harbinger Systems recently shared insights on “5 Necessary Integrations for any Gig Application” in the Point of View session. This infographic depicts di

Technology

As a product builder or leader, building integrations would be one of the top things demanding your attention. A Gartner report indicates that through 2020, integration work has accounted for 50% of

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The year 2020 has seen digital transformation efforts accelerate around the globe. Amid the global pandemic, businesses had to switch to remote working overnight – irrespective of their preparednes

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Ha, you thought this was about HR and things that baffle a COO during this lockdown? Not even remotely close .. In these trying times,  everyone is fighting multiple battles – health, keeping our

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Improve employee engagement and turnaround time for query resolution Its tough times in the world of business and tough times call for tough measures. Employees are confined and asked to work from ho

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You have a question, a chatbot pops out, and is at your service. Simple, right? Unfortunately, not. Chatbots were to help answer FAQs, speed up sales processes and lighten the load of customer suppor

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Of Humans – Biases, Perception and Representation People have been increasingly talking about Diversity and Inclusion in organizations in the past few years. It is well documented, that organizat

Artificial Intelligence

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As per a report by DigitasLBi, 73% of the Americans stated that one bad experience and they would never use the chatbot again. This is how flawless the chatbot experience needs to be. And if you ask

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“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies.” I am sure a lot of HR professionals can relat