#HarbingerImpact
7 Most Inspiring eLearning Success Stories Shaped
by Harbinger
Get a compilation of the 7 best eLearning content and technology case studies.
Download Now
How Harbinger Created Exceptional eLearning Experiences
for Global Organizations
Trained Generative AI-Powered T5 Model for Automated L&D Question Generation
Challenge
Inability to create tailored employee training questions for developing effective L&D modules that meet diverse learning needs.
Solution
Integrated T5-trained ‘Quillionz by Harbinger’ with the LMS to automate assignment-based customized question generation, utilizing tokenization, Python libraries, and data cleansing.
Impact
High-quality, diverse, relevant, and accurate questions
Active learning and retention with increased engagement
Improved creation and delivery of customized training modules
Scalable, faster, adaptable, and cost-efficient T5 model
Diverse learning needs, preferences, and objectives addressed
Scenario-Based Gamified Training with Real-Life Experiences for Drive-Thru Workforce
Challenge
Ineffective, unengaging, and less motivating existing workforce training program that failed to deliver the expected learning and business results.
Solution
Designed a multi-level workforce training game aligned with specific learning objectives, featuring interactive scenarios and conversational narration.
Impact
Low employee turnover and training costs
Faster application of learning in a realistic context
Real-time CX and similar-to-life experiences
Fun, engaging, and motivating gamified training
Perfect task execution while upholding brand standards
End-to-End Automation of Video-Based Custom Content Development Using AI
Challenge
Lack of expertise in rapidly generating a large volume of customized MP4 video course materials on a super-thin budget and tight deadline.
Solution
Automated custom video content creation by using Harbinger IP Framework and OpenAI GPT-4 Turbo and training LLM for instructional design thinking.
Impact
75-80% time, effort, and resource savings
4X faster turnaround with high cost-effectiveness
Higher accuracy of video content and course curricula
Easy course content navigation and maintenance
Integration of hands-on activities and assessments
Bulk Modernization and Migration of Courses to Articulate 360 for eLearning Catalog Leader
Challenge
Legal compliance training legacy courses with inconsistent branding and lack of accessibility unable to meet the needs of modern learners.
Solution
Modernized and migrated 500+ eLearning courses with Articulate 360 customization, tailored features and templates, and flexible delivery as per business priorities.
Impact
Modernized eLearning library with minimal content changes for efficiency
50+ ready-to-use templates to accelerate in-house course development
Delivered unified learning experiences with strong and consistent branding
Improved learner satisfaction with enhanced course design and aesthetics
Scalable, rapid course development and maintenance to reduce workload
Competency Assessment to Identify Skill Gaps and Deliver Targeted Workforce Training
Challenge
Unavailability of an innovative heavy vehicle driver training program that assesses competency gaps, minimizes risks, and reduces liability.
Solution
Built and delivered customized, interactive video-based modules based on competency score and learning pace using Harbinger’s competency-based learning framework.
Impact
Enhanced driving performance and learning efficiency
Elevated safe driving skills, knowledge, and standards
Dynamic module progression based on learner’s performance
Personalized learning paths tailored to individual progress
Seamless real-time data integration with internal LMS
Custom Headless ALM Design and Deployment to Improve Extended Enterprise Training
Challenge
Manual, complex, and time-consuming customer/vendor/partner training with absence of unified LMS, eCommerce, and multiple licenses purchasing functionalities.
Solution
Designed and implemented end-to-end custom headless ALM with centralized multitenant LMS, bulk license purchasing feature, and personalized training management console.
Impact
Enhanced training experience and customer engagement
Secure eCommerce with seamless payment gateway integration
Automated operator ID card generation and verification
Streamlined hosting and delivery of training modules
Automated data migration and search of qualified instructors
AI-Powered Voice-Enabled Chatbot for Employee Performance Support Transformation
Challenge
Slow, frustrating, and expensive employee performance support with delayed query resolution, high manual intervention, and exorbitant support center and translation cost.
Solution
Developed a fine-tuned AI-based voice-enabled chatbot integrated with Alexa Skills, conversational AI, intelligent document processing, analytics, and smart data search/filtering.
Impact
90% accuracy of automated employee query responses
92.5% success rate of employee query resolution
Multilingual support and personalized learning experiences
Reduced operational/training costs and human intervention
Improved performance, engagement, and time savings
Harness eLearning Content and Technology Solutions for the Future Workforce
Watch Your eLearning Success Unfold with Harbinger in 2025
AI-Based Learning
Harbinger iContent for AI-powered automated translation and transcription, knowledge-based matching, content recommendation, question generation, skim generation, and voice over conversion.
Custom Learning
Authoring tool-based development, microlearning, interactive videos, 3D model development, gamified learning, product simulations, AR/VR development, and Metaverse development.
Adobe Learning Manager
ALM implementation, headless UI and custom feature development, third party system integrations, content and data migration, reporting and analytics, hosting services, and support and maintenance.
Nudge Learning
App-based nudges, personalized nudges, learning reinforcement using nuggets, quizzes for knowledge check, badges for right learner behavior, competency-based nudges, and learning journeys creation.
Gamification
Custom gamified eLearning, integration with gamified LMS, HTML5 game development, game development using authoring tools, multi-level game design, and gamified templates.
LMS/LXP
Content curation, learning path creation, learning journeys design, LMS integration and migration, recommendation and certification engine design, Moodle customization, and eCommerce integration.
Chatbots
Product guide, FAQs, product guide-me, scenario conversation, microlearning from questions, performance support bot, learning in-the-flow of work, AI-powered chatbots, and machine learning.
Accessibility, Translation,
and Localization
WCAG, Section 508, testing and reporting, PDF and document remediation, VPAT audit, multi-language translation, content localization, course compatibility, product accessibility, and web accessibility implementation.
Learning Analytics
Competency-wise individual analytics, team and group analytics and comparison, learning dashboard for individuals and managers, usage analytics, learner engagement analytics, and LRS setup.
About Harbinger Group
30+
Years in eLearning
500+
Customers Served
50+
eLearning Solution Awards
150+
eLearning Solutions Designed
500+
Products Developed
150+
eLearning & ID Specialists
500+
Technical Experts
115+
AI Engineers
10+
Harbinger eLearning Products
Patented
AI-Based IP
Adobe
Approved Solution Partner
Thought Leader
in Learning and HR
30+
Years in eLearning
500+
Customers Served
50+
eLearning Solution Awards
150+
eLearning Solutions Designed
500+
Products Developed
150+
eLearning & ID Specialists
500+
Technical Experts
115+
AI Engineers
10+
Harbinger eLearning Products
Patented
AI-Based IP
Adobe
Approved Solution Partner
Thought Leader
in Learning and HR
x