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Custom eLearning services can transform the way organizations train employees on their products and processes. Custom eLearning approach can address unique learning needs, advance training programs, improve learner engagement, and drive optimal business results.
Are you a L&D stakeholder looking to develop tailored courses for employee training? Does your organization want to supplement its skilling, upskilling, and cross-skilling initiatives? Leveraging custom eLearning services can be your go-to option to create a lasting impact based on your business needs.
In this blog post, you’ll explore the essential benefits of custom eLearning services and how they enable organizations to improve business productivity and growth. You’ll delve deeper into the practical application of these services and how they can deliver seamless learning experiences.
What are Custom eLearning Services?
Custom eLearning services allows design a sophisticated set of eLearning approaches that help organizations meet their unique learning needs. Unlike a one-size-fits-all solution, these services help L&D stakeholder successfully cater to their diverse L&D objectives, employee training requirements, and business nuances.
"According to Radixweb, the eLearning personalization market will reach a whopping $12.5 billion with the increasing use of AI in adaptive learning."
Let’s understand custom eLearning services with an example.
A company wants to accelerate extended enterprise training system for its customers, partners, and vendors. With the help of custom eLearning services, the company can develop learner-centric courses that deliver consistent and high-quality training. These courses can include interactive simulations and bite-sized modules tailored to compliance requirements, operational procedures, and brand-specific standards.
Learn how Harbinger helped the world’s largest access equipment manufacturer accelerate extended enterprise training, advance eLearning content delivery, and maximize business growth. Our custom headless ALM development solution streamlined training for their customers, partners, and vendors.
Compared to off-the-shelf eLearning services, custom eLearning services prove to be more effective, impactful, and result-oriented. Off-the-shelf eLearning services provide pre-built, generic courses that are designed to address common training needs. In contrast, custom eLearning services offer a bespoke approach to delivering company-specific learning content backed by real-world scenarios.
How Custom eLearning Services Drive Business Productivity
Now that you know what custom eLearning services are and when to consider it, let’s understand the significant advantages these services bring to the table. This will help you provide targeted eLearning content, optimize learning outcomes, and stay ahead in today’s competitive business landscape.
Learner-Centric Design
Custom eLearning services focus on a learner-centric design approach that prioritizes learners’ needs and preferences. They effectively incorporate microlearning, interactive controls, mobile-friendly design, gamification, and assessments to enhance learner engagement, boost knowledge retention, and ultimately drive business performance.
Technology Integration
Custom eLearning services can help organizations make the most of futuristic AI technologies like Generative AI, Machine Learning (ML), and Natural Language Processing (NLP). These services can effectively integrate such technologies to enable personalized recommendations, chatbot, automated content generation, and real-time language translation and localization.
As a result, organizations can build intelligent and scalable eLearning programs that improve learning experience. They can experience heightened business productivity with efficient dissemination of knowledge across the organization.
Explore how Harbinger helped one of the largest hot dog chains build a custom AI-powered voice-based chatbot. Our solution enabled multilingual query responses, automated information search, and streamlined training for their floating staff on various operations of the business.
Combination of Instructional Formats
Custom eLearning services utilize diverse instructional formats to cater to different learning styles and preferences. These include videos, games, simulations, quizzes, eBooks, infographics, scenarios, animations, ePubs, and edumercials.
Guided by Business Drivers
Custom eLearning services are backed by key business drivers like faster time-to-market, high compliance ratios, enhanced performance, and cost-effective eLearning development. They are easy to maintain and track, allowing businesses to optimize training investments and improve operational throughput.
Award-Winning Custom eLearning Services
Building innovative L&D programs that improve learner engagement, enhance the learning experience, and support ongoing business evolution can be time-consuming and effort-intensive. However, collaborating with a trusted custom eLearning development partner such as Harbinger can streamline the process, leverage expert insights, and maximize business outcomes like never before.
Harbinger’s custom eLearning services help organizations create a smart employee training environment that meets various learning needs and suits their audience.
Microlearning
Organizations can adopt a microlearning approach to create engaging videos, animations, and infographics. They can chunk large courses into smaller bites and take full advantage of nudge-learning and bite-sized nuggets.
Videos
Organizations can produce various types of videos, including interactive, illustrated, animated, photo-based, infographic-style, icon-based, and explainer videos. They can even create product demos, concept videos, and 3D videos. These videos cater to different learning preferences and purposes, making complex information more accessible and engaging.
Authoring Tool-Based Development
Organizations can create interactive and adaptive learning experiences by tapping into advanced authoring tools like Articulate 3/360, Articulate Rise, Adobe Captivate, dominKnow Flow, and iSpring. They can also utilize the capabilities of Harbinger’s custom HTML5 Authoring Framework to enable rapid eLearning content development.
When a decentralized clinical trial platform faced challenges while executing their traditional training programs, they turned to Harbinger with an aim to overcome them. Harbinger helped them convert their ILT programs to self-paced eLearning modules using Articulate Storyline 360. Our solution enabled flexible learning schedules and prevented training redundancy.
Gamified Learning
Organizations can implement gamified learning programs to make employee training more engaging and effective. These programs can simulate real-world applications and challenges through game-based elements for process training, product training, onboarding, and scenario-based learning.
Over the years, Harbinger’s custom eLearning services have bagged various coveted accolades for creating a lasting impact in the eLearning industry. Let’s take a look at a few of them.
#1 Gold Award for Custom Game-Based Learning Program Development
Harbinger won a Gold in the highly competitive Brandon Hall Group HCM Excellence Awards under the category ‘Best Use of Games or Simulations for Learning.’ This prestigious award was for game-based learning program development.
Harbinger helped an eminent digital training platform create a customized, scalable, and repeatable digital game-based training course. The unique differentiator of this custom course development was the perfect blend of 3D animation and custom video content with real-world elements.
The game-based learning program was built using Harbinger’s Gamification Framework and tailored to our client’s organizational service standards and principles. It facilitates UX customizations to meet specific needs by adjusting the sound effects, player, hurdles, gaming levels, score calculation login, and difficulty levels.
Business Impact
- 50% increase in guest customer/guest satisfaction scores
- 20-25% increase in staff engagement in digital training and blended learning
- 20-25% increase in service level improvement and guest satisfaction
- Effective delivery of unique and dynamic learning experience
- Customers regarded our client’s ‘understanding of service excellence’ beyond stellar
- Dedicated reinforcement to in-person training through continuous digital learning
#2 Silver Award for Generative AI-Powered iTranslate Platform
Harbinger won a Silver in the Brandon Hall Group Excellence in Technology Awards under the category ‘Best Advance in Business Strategy and Technology Innovation.’ This esteemed recognition was for our Generative AI-powered iTranslate platform.
Harbinger helped one of the world’s largest manufacturer, seller, and marketer of multiple vehicle brands enable sophisticated translation and localization. The overarching requirements were fulfilled with custom iTranslate platform based on Harbinger iContent Framework.
Harbinger iTranslate platform provides a tailored workflow specifically designed to handle large volume of content translations, allowing content authors and developers to operate within a dedicated environment. It facilitates personalized prompts, customization features, and fine-tuning of translation outputs to ensure end-to-end automation of translation and localization processes.
Business Impact
- Easy content translation into 100+ languages with over 9,900 language pairs
- Translation accuracy of 90-95%, reaching up to 100% for select languages
- Reduced time to deliver 1,000-1,500 hours of translated MP4 videos, VTT, and audio description files from 2 years to 6 months
- Reduced translation and audio recording costs by 33.33% in just a quarter of the time
- Accurate, context-aware, and high-quality translations across various languages
- Accelerated translated content development
End Note
Custom eLearning services can assist organizations in creating a compelling digital training environment that perfectly aligns with specific business objectives. Investing in custom eLearning services is a strategic move to enhance employee training effectiveness, boost ROI, and drive business revenue.
If you are looking for custom eLearning services to build engaging eLearning programs that resonate with your audience and support business transformation, reach out to us. Our eLearning technology and content experts would be more than happy to help you meet your unique learning needs.
